Direct Line has today announced that it will enter into a new partnership with Motability Operations to provide insurance to the Motability Scheme. The new deal will grow Direct Line’s motor customer base by around 15% to over 4.5 million and is expected to take approximately 18 months to roll out.
"I am delighted that we are partnering with Motability Operations whose work so aligns with our purpose of helping people carry on with their lives, giving them peace of mind now and in the future. Our digital capabilities and strength in vehicle repair, combined with Motability Operations’ fleet of modern vehicles, means together we are ideally placed to deliver a first-class service at a time of rapidly changing motor technology. We look forward to welcoming the colleagues from Liverpool who will be joining us to deliver that exemplary customer experience."
“As well as future-proofing our service, the new insurance proposition will offer the potential to grow the Scheme and provide increased flexibility to customers. We are confident these arrangements with DLG position us well to support the continued delivery of worry-free motoring and value for money to our customers.”
Direct Line will be taking over from RSA Motability, who have provided insurance cover for the Motability Scheme since 1995.
