With the Motability Scheme online account, managing your vehicle and accessing support has never been easier, making the journey towards greater freedom and mobility more accessible than ever before. Discover more about the new Motability online customer platform and the recent improvements below...
You probably know that the Motability Scheme is an established way for people with a disability to get mobile. This is done by exchanging a qualifying mobility allowance to lease a brand new car, Wheelchair Accessible Vehicle (WAV), powered wheelchair or scooter.
Overseen by Motability Foundation, a registered charity in the UK, it’s a tried and tested scheme that’s provided more than 4.5 million life-changing vehicles to people with a disability since July 1978.
Since the introduction of the Motability Scheme online account in April 2021, Motability has become even more user friendly. To quote Motability, 'with a Motability Scheme online account, you can sign in at any time to check important details, make changes to some of your key information and even track the progress of your order.’
That’s the charity’s top-level pitch. In practice, benefits for Motability Scheme members come down to convenience and peace of mind from straightforward management of personal information, fuss-free access to Motability Scheme documentation and easy contact with the dealership.
At the time of writing, Motability promote the following key benefits from having an online account:
Once you’ve set up your account, if you add your bank details any future payments from Motability that you might be entitled to, such as the New Vehicle Payment and Good Condition Bonus, will be automatically be sent to you by bank transfer.
Motability strive to continually add features which will further enhance the value of this service.
Everyone joining the Motability Scheme is allocated to a dealership that’s assigned as their 'managing dealer'. They’re your key contact 'on the ground' for vehicle-related matters such as servicing, warranty work and MOTs, so being able to find the right dealership contact details quickly is essential. From a trained and qualified scheme specialist to the right aftersales team member, having an online account makes it easier than ever to reach the contact you need at your dealership.
Whether it’s a car or WAV, taking delivery of your new 'wheels' is always a time of excitement and anticipation as the big day draws nearer. First there’s the basic vehicle selection process itself, and then the choice of specification and extras. Then, as the day of handover gets closer, there’s the excited anticipation of the new vehicle and how it will change your life – magnified many times over if this is a life-changing Motability vehicle.
Access to an easy-to-organise online account makes everything simpler and more convenient.
The Motability Scheme online account system is open to car and WAV customers.
According to Motability, 'it only takes a few minutes to sign up'. Once that’s done, the range of useful benefits are available to you straight away. As Motability claim, having the online account will make it a lot easier to look after your vehicle lease. In turn, that should mean less time spent doing administration for your lease and more time to enjoy your vehicle. Best of all, to create a new online account, applicants only need to provide basic personal information, including a National Insurance number and their date of birth.