Supporting Motability Customers Through The Pandemic
Motability hope that the introduction of the £250 New Vehicle Payment will go some way towards helping customers as the scheme struggles to meet the twin challenge of affordability and vehicle availability. It has been estimated that supporting customers through the New Vehicle Payment will cost the scheme in the region of £180m.
The extra money is in addition to the Good Condition Bonus (earned by customers who keep their vehicle in a good condition) and the insurance rebates which have been paid to customers three times since the start of the pandemic.
Who Is Eligible For The New Vehicle Payment And When Will They Receive It?
Car and Wheelchair Accessible Vehicle (WAV) customers who are either renewing or new to the scheme are eligible for the new £250 one-time payment when placing an application for a new vehicle with their local Motability Specialist.
New To The Scheme Customers - Customers who are new to the Motability Scheme who take delivery of their first Motability Scheme vehicle in 2022, or place an order during 2022, will be eligible for the payment.
Renewing Customers - Everyone who was already a Motability Scheme customer on 31 December 2021 is eligible for the payment. Existing Motability customers may not be ready to place a renewal application this year, so Motability say that the payment will continue beyond 2022 for everyone who was a Motability Scheme customer on this date.
The £250 payment will be processed shortly after the new vehicle has been handed over by the Motability-accredited dealership.
Qualifying customers who have already set up a Motability Scheme online account (and added their bank details) will receive their £250 payment directly into their bank account from 4 February 2022.
Customers who have not created an online account will be sent a cheque in the post.
Find out more on the Motability Scheme website
Why Have Motability Introduced The New Vehicle Payment?
According to the Motability Scheme website, the New Vehicle Payment has been introduced because of 'rising energy and fuel prices and other everyday living costs'. The hope is that by giving customers this money back it will 'help them to make the most of their next car or Wheelchair Accessible Vehicle (WAV)'.
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