The best car dealerships that support the Motability Scheme have been recognised for their incredible commitment to customer service in the 2020 Motability Scheme Dealer Awards.
Every year the Motability Dealer Awards recognise the performance of the best Motability-accredited dealerships and their team members across the whole of the UK. With prizes over 15 categories, the awards focus on overall scheme performance and customer feedback at motor dealer group, dealership and individual Motability specialist level.
The 2020 Dealer Awards recognise the outstanding dealerships from across the UK, with the National Awards split according to the number of Motability customers a dealer group looks after and Regional Awards based on nine geographic areas.
| Winner | Commended | |
| Group Of The Year - 5000+ Customers | Charles Hurst Group | Pentagon Group |
| Group Of The Year - 2500 - 4999 Customers | Eastern Western | Days Group |
| Group Of The Year - 1000 - 2499 Customers | Hutchings Group | Taylors Service Garages |
| Winner | |
| Regional Group Of The Year - South West & Wales | Mon Motors Group |
| Regional Group Of The Year - South East | Snows Motor Group |
| Regional Group Of The Year - Midlands | Worcester Car Sales |
| Regional Group Of The Year - London & East Anglia | W J King |
| Regional Group Of The Year - North East | T C Harrison Ford |
| Regional Group Of The Year - North West | Peoples Ford |
| Regional Group Of The Year - The North | Stoneacre Motor Group |
| Regional Group Of The Year - Scotland | Henrys |
| Regional Group Of The Year - Northern Ireland | TrustFord Northern Ireland |
The highly coveted Motability Specialist of the Year Award went to Richard Holyfield from Evans Halshaw Ford in Cardiff. Speaking about the award Richard Osbourne, Dealer Development Manager at Motability Operations said:
"Richard is a true gent in every way and is dedicated in delivering outstanding customer service. We are fortunate to have so many highly trained Motability Specialists across the country representing the Motability Scheme, but for now it’s Richards time to shine."
Andy Buchan (Western Volkswagen), Kathy Higham (Lookers Volkswagen), Vicky Caughey (Agnew Volkswagen) and Steve Thompson (JCT600 Volkswagen) were all highly commended.
Jo Ball, Dealer Development Manager at Motability added:
"Winning a dealer award is a great way for us to show our appreciation to our dealer partners and recognise them for the outstanding customer service and support they provide our customers when purchasing a car and throughout their contract hire agreement".
Motability is the leading car scheme for disabled people in the UK and provides affordable, convenient, worry-free motoring to over 600,000 disabled customers and their families.
It is available to anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate Mobility Component of the Personal Independence Payment, the War Pensioners’ Mobility Supplement or the Armed Forces Independence Payment.
Customers exchange all, or part, of their allowance to lease a brand-new vehicle for three years (or five years for Wheelchair Accessible Vehicles). The worry-free package includes insurance for up to three named drivers, servicing, maintenance, RAC breakdown assistance and tyre, windscreen cover plus many helpful adaptations at no extra cost and a massive 60,000 mile allowance.
